| License Number |
Jurisdiction |
Regulatory Agency |
| 941 |
Alabama |
Alabama Securities Commission |
| AKMT-017279 |
Alaska |
Alaska Department of Commerce, Community, and Economic Development |
| 1048378 |
Arizona |
Arizona Department of Insurance and Financial Institutions |
| 131395 |
Arkansas |
Arkansas Securities Department |
| 2742 |
California |
California Department of Financial Protection and Innovation |
| MT-2436940 |
Connecticut |
Connecticut Department Of Banking |
| 040451 |
Delaware |
Delaware Office of the State Bank Commissioner |
| MTR2436940 |
District of Columbia |
District of Columbia Department of Consumer and Regulatory Affairs |
| FT230000509 |
Florida |
Florida Office of the Controller |
| 2436940 |
Georgia |
Georgia Department of Banking and Finance |
| 202400404 |
Guam |
Guam Department of Revenue and Taxation |
| MTL-351 |
Idaho |
Idaho Department of Finance |
| MT.0000475 |
Illinois |
Illinois Department of Financial and Professional Regulation |
| 65398 |
Indiana |
Indiana Department of Financial Institutions |
| 2023-0126 |
Iowa |
Iowa Division of Banking |
| MT.0000257 |
Kansas |
Kansas Office of the State Bank Commissioner |
| SC832793 |
Kentucky |
Kentucky Office of Financial Institutions |
| N/A |
Louisiana |
Louisiana Office of Financial Institutions |
| N/A |
Maine |
Maine Office of Consumer and Credit Regulation |
| 2436940 |
Maryland |
Maryland Commissioner of Financial Regulation |
| MT0025368 |
Michigan |
Michigan Office of Financial Insurance Regulation |
| MN-MT-2436940 |
Minnesota |
Minnesota Department of Commerce |
| 243640 |
Mississippi |
Department of Banking and Consumer Finance |
| MO-24-9413 |
Missouri |
State of Missouri Division of Finance |
| 2436940 |
Nebraska |
Nebraska Department of Banking and Finance |
| 2436940MT |
New Hampshire |
New Hampshire Banking Department |
| 2306014 |
New Jersey |
New Jersey Department of Banking and Insurance |
| N/A |
New Mexico |
New Mexico Department of Financial Institutions |
| MT104911 |
North Dakota |
North Dakota Department of Financial Institutions |
| OHMT269 |
Ohio |
Ohio Department Of Commerce |
| N/A |
Oklahoma |
Oklahoma Banking Department |
| N/A |
Oregon |
Oregon Department of Insurance and Finance |
| 113374 |
Pennsylvania |
Pennsylvania Department of Banking and Securities |
| TM-162 |
Puerto Rico |
Puerto Rico Bureau of Financial Institutions |
| 20254842CT |
Rhode Island |
Rhode Island Department of Business Regulation |
| N/A |
South Carolina |
South Carolina Money Services Division |
| 2436940.MT |
South Dakota |
South Dakota Division of Banking |
| 2436940 |
Tennessee |
Tennessee Department of Financial Institutions |
| MT-53 |
US Virgin Islands |
U.S. Virgin Islands Division of Banking and Insurance |
| 227 |
Utah |
Utah Department of Financial Institutions |
| MT-2436940 |
Vermont |
Vermont Department of Banking, Insurance, Securities and Health Care Administration |
| MO-481 |
Virginia |
Virginia Bureau of Financial Institutions |
| 550-MT-152629 |
Washington |
Washington Department of Financial Institutions |
| 273-MT |
Wisconsin |
Wisconsin Department of Financial Institutions |
| WVMT-2436940 |
West Virginia |
West Virginia Division of Financial Institutions |
| 7344 |
Wyoming |
Wyoming Department of Audit, Division of Banking |
Alaska
Alaska Department of Commerce, Community, and Economic Development
For Alaska Residents Only:
If your issue is unresolved by Booking Holdings Financial Services USA LLC, (844)750-2077, please submit formal complaints with the State of Alaska, Division of Banking and Securities.
Please download the form here:
https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf
Submit formal complaint form with supporting documents:
Division of Banking and Securities, PO Box 110807, Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One
California
California
If you have complaints with respect to any aspect of the money transmission activities conducted by Booking Holdings Financial Services USA LLC, you may contact the California Department of Financial Protection and Innovation:
Department of Financial Protection and Innovation, Consumer Services
2101 Arena Boulevard
Sacramento, CA 95834
Toll-Free Number: 1-866-275-2677
Ask.DFPI@dfpi.ca.gov
Florida
Florida Office of Financial Regulation
For complaints directly to the Florida Office of Financial Regulation, please send correspondence to:
Florida Office of Financial Regulation
Division of Finance
200 E. Gaines Street
Tallahassee, FL 32399-0376
Toll-Free Number: 1-800-848-3792
Illinois
Illinois Department of Financial and Professional Regulation
For complaints directly to the Illinois Division of Financial Institutions, please send correspondence to:
Illinois Division of Financial Institutions
320 West Washington Street, 3rd Floor
Springfield, IL 62786
Toll-Free Number: 1-888-473-4858
Maryland
Maryland State Bank Commissioner
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Booking Holdings Financial Services USA LLC (License #2436940, NMLS #2436940), at:
1100 N. Eutaw Street, Suite 611
Baltimore, MD 21201
Toll-Free Number: 1-888-784-0136
Minnesota
Minnesota Department of Commerce
Customers can contact the Minnesota Department of Commerce with questions or complaints about Booking Holdings Financial Servicers USA LLC's money transmission services.
651-539-1600
Pennsylvania
Pennsylvania Department of Banking and Securities
For complaints directly to the Pennsylvania Department of Banking and Securities, please send correspondence to:
State of Pennsylvania Department of Banking and Securities
Toll-Free Number: 1-800-722-2657